Help & Support

We're here to help. Reach out or find answers below.

Frequently Asked Questions

How does alignment work?+
Each morning you respond to signals — curated prompts that reveal your values, humor, and depth. Our algorithm measures resonance across five dimensions and surfaces the people you align with most closely.
When do The Ten arrive?+
Your ten curated alignments are revealed every morning at 7 AM in your local timezone. Enable notifications in your profile to receive your daily reveal.
What is my Aura?+
Your Aura is a living personality portrait shaped by your daily signals. It scores you across five dimensions — values, lifestyle, humor, ambitions, and relationships — and evolves as you deepen your ritual.
How do streaks work?+
Complete your daily ritual to maintain your streak. Streaks unlock milestones and strengthen your signal over time. Datesiny Plus members receive streak freezes for days they miss.
How do I delete my account?+
You can delete your account from the app (Profile → Account → Delete Account) or visit our account deletion page at datesiny.com/delete-account. Your data will be permanently removed within 30 days.
How do I report someone?+
Tap the report button on any profile or within a conversation. You can also email safety@datesiny.com with details. All reports are reviewed by our team.